Shipping policy

Shipping Policy – Cottage of Arts

At Cottage of Arts, we strive to ensure that your order reaches you safely and on time. Each product is carefully packed to maintain its quality during transit.

Order Processing
All orders are processed within 3–5 business days after confirmation. Orders placed on weekends or public holidays will be processed on the next working day.

Shipping Time
Delivery timelines vary depending on your location. Most orders are delivered within 7–10 business days across India.

Shipping Charges
Shipping charges, if applicable, will be calculated and displayed at checkout before you complete your purchase. Occasionally, we may offer free shipping promotions on selected orders.

Order Tracking
Once your order has been shipped, you will receive a tracking ID via email or SMS, allowing you to track your shipment in real time.

Packaging
We ensure that all items are packed securely using protective packaging to prevent damage during transportation, especially for fragile décor items and lighting products.

Delivery Delays
While we aim to deliver within the estimated timeframe, delays may occasionally occur due to unforeseen circumstances such as weather conditions, courier issues, or remote delivery locations.

Damaged or Missing Items
If your order arrives damaged or if any item is missing, please contact us within 6 hours of delivery with photos and order details so we can resolve the issue promptly.

For any shipping-related queries, please contact us at:
Email: care.shopcoa@gmail.com
Phone: 8679079746